17bajee Privacy Policy — Your Data Is Safe With Us

Welcome to the Privacy Policy of 17bajee (https://17bajee.best). This document explains what information is collected when you use 17bajee, how that information is used, and what rights you have over your personal data.

By using the 17bajee platform, you agree to this Privacy Policy. If any part of this policy is unclear, please reach out to our support team — they will explain it in plain language.

17bajee may collect three types of information — what you provide directly, what is collected automatically during your use of the platform, and what comes through third-party payment providers.

Information You Provide Directly:

• At registration: name, mobile number, date of birth
• During KYC verification: photo of national ID or passport, selfie
• At the time of payment: mobile banking number (bKash, Nagad, Rocket)
• When contacting Support: your messages and description of the issue

Automatically collected information:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Which pages you visited and for how long, and which games you played
• Login times, session duration, and activity logs

17bajee collects information only for specific purposes. No unnecessary or excessive data collection takes place.

• Account management: To ensure secure registration, login, and account protection.
• Transaction Processing: To correctly process deposits and withdrawals and to maintain accurate transaction records.
• Identity verification: To comply with international KYC/AML regulations and prevent fraud.
• Service Improvement: To understand which features are used most and where issues may be occurring.
• Security: To detect unusual activity and keep your account secure.
• Legal obligation: To meet the requirements of applicable laws and regulatory authorities.
• Support: To help resolve your issues and understand the context of previous conversations.

Your consent is obtained before any promotional communications are sent, and you may withdraw that consent at any time.

17bajee does not sell your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions. They are bound by their own privacy policies.
• Game Providers: The provider of the game you're playing may receive data necessary to operate the game — but not any personally identifying information.
• Security services: Specialist services may be used for fraud detection and anti-money laundering purposes.
• Legal Obligations: We may be required to disclose data in response to a court order or a lawful demand from a government regulatory authority.

17bajee uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

• Essential Cookies: To keep your login session active and maintain security — the platform cannot function without these.
• Functional cookies: To remember your preferences (such as language and payment method) so you do not have to set them every time.
• Analytics cookies: To understand which pages are most used and where issues occur — this data is anonymised and aggregated.

Cookies can be disabled in your browser settings, though some features may not function correctly if you do so.

17bajee does not retain your information longer than necessary. Retention periods vary depending on the type of data.

• Account Information: For as long as the account is active and for up to five years after closure in accordance with legal obligations.
• Transaction Records: Typically five to seven years for financial auditing and legal compliance purposes.
• KYC documents: Unnecessary data is deleted after verification is complete; remaining information is retained for the legally required period.
• Support Conversations: Typically one to two years after the issue is resolved.
• Log files: Security logs are typically retained for three to six months.

Once the retention period expires, data is securely deleted or anonymised.

17bajee takes both technical and administrative measures to keep your information secure.

• All communications are encrypted with TLS 1.2 or higher
• Sensitive data is stored encrypted in the database
• Staff access to data is restricted on a need-to-know basis
• Regular security audits and penetration testing
• Automatic alerts for suspicious logins or unusual account activity
• How you will be promptly notified in the event of a data breach

You have important rights over your data at 17bajee. To exercise any of these rights, contact us at support@17bajee.best.

• Right to Access: You can request to know what information 17bajee holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: Where no legal obligation exists, you may request that your data be deleted.
• Right to restrict processing: You may request that processing of your data for specific purposes be stopped.
• Right to Opt Out: You can unsubscribe from marketing communications at any time.

Upon receiving a request, 17bajee typically responds within 30 business days. Complex or multiple requests may take longer.

17bajee strictly prohibits providing services to anyone under 18 years of age. We do not knowingly collect or store any information from minors.

If a minor has registered by mistake and we identify this, the account will be closed immediately and all associated data deleted. If parents or guardians have concerns, they can contact us at support@17bajee.best.

17bajee may update this Privacy Policy from time to time. If significant changes are made, you will be notified via the website and your registered mobile number. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

• Email: support@17bajee.best
• Live chat: chat with us in Bangla from any page on the website